Info@Naturligvalg.dk
+4570345601
Shipping policy
At naturaldetoxhealth.com, we aim to deliver your orders quickly and reliably. Please read our shipping policy carefully.
1. Processing Time
- Orders are processed within 2–5 business days.
- Once your order is shipped, you will receive a confirmation email with tracking information (if available).
2. Shipping Methods & Delivery Times
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| Denmark | 5–10 business days | Standard shipping |
| European Union | 7–15 business days | Standard shipping |
| International | 10–25 business days | Customs may apply |
Delivery times are estimates and may vary due to postal delays, customs, or unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available on select products or promotions.
4. Change Of Delivery Address
- For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
5. Delivery Time Exceeded
- If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
6. Parcels Damaged In Transit
- If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.
7. Cancellations
- If you change your mind, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
8. Customer service
For any questions about shipping or your order, contact us:
- Email: Info@Naturligvalg.dk
- Phone: +4570345601
